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Contact the Administrator

To make the most of contacting us, here are some helpful things to consider.

Before getting in touch with our administration team, you might find we've answered your question in our 'Questions and answers' page.

Information you'll need to get in touch

For the administration team to help you quickly, please have the following details to hand.

Your personal details

These details are used for ID verification:

  • Full name
  • Date of birth
  • National Insurance (NI) number
  • Your Member reference (which you can find at the top of any letter you've received from the administrator, Aon).

If you're contacting the administrator on behalf of a member, these will be their details.

Other details

Any other details you have about your Scheme benefits:

  • Letters or other paperwork
  • Details of companies you've worked for, with dates
  • Details of any benefits you've transferred into the Scheme.

Contacting Aon

You can contact the administrators if you have a question about your benefits.

Remember to tell the administrator your membership reference when you call the helpline or put your enquiry in writing.

The administrators will endeavour to get back to you within 15 days (by letter or email).

You can contact them in the following ways . . .

By email:

The Bridon Administrator can be contacted by email using the following address.

Please email to: bridonpensions@aon.com

If you are a deferred, or pensioner member, and have changed address please advise the administration team at the email address above.

If you wish to request any other information or to receive a quotation, please contact the Bridon Administrator.

By Post:

Bridon Pensions
Aon Scanning Division
PO Box 196
Huddersfield
HD8 1EG

By Phone:

Call the helpline on 0345 268 8476. 9am to 5pm, Monday to Friday.

A voicemail service will operate outside these hours.

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