Bridon Pension Scheme Website

Who we are

This website has been created to provide information, updates and resources relating to the Bridon Pension Scheme.

The website is managed and supported by Spence & Partners Limited (“Spence”) on behalf of the Trustees of the Bridon Pension Scheme.

Spence is committed to protecting your privacy and handling your information in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulations (UK GDPR) (the “Data Protection Legislation) as well as The Privacy and Electronic Communications Regulations 2003.

If you have any questions regarding this Privacy Notice, please contact:

Data Protection Team

Spence & Partners

Linen Loft

27-37 Adelaide Street

Belfast

BT2 8FE

Email : [email protected]

Company Information and Regulatory Disclosure

Spence & Partners Limited is a company registered in Northern Ireland with registered number NI 37760 whose registered office is at Linen Loft, 27-37 Adelaide Street, Belfast, BT2 8FE.  Authorised and regulated by the Financial Conduct Authority for the purpose of regulated activities which are incidental to the provision of non-regulated professional services.

About this website

The Bridon Pension Scheme website is a communications and information resource for members of the Scheme.

The website provides access to scheme news, updates, documents and educational content intended to help members understand their pension arrangements.

The information on this website is provided for general information purposes only and should not be regarded as financial, legal or professional advice. Members should seek independent financial advice where appropriate.

Personal Information and Member Data

This website has been designed to minimise the collection and processing of personal information.

Members are not required to register, create an account or provide personal information in order to access the website’s content.

The website does not store, process or display individual pension records, benefit statements, salary information or member-specific pensions data.

When members need to access individual pension information, they will be directed to the separate My Pocket Pension (“MPP”) member portal. The MPP portal operates under its own privacy arrangements, terms of use and security controls.

Contacting us

This website provides contact details, including email addresses and telephone numbers, for members who wish to get in touch with the Spence & Partners, the scheme’s administrators.

If you choose to contact us, any personal information contained within your correspondence will be used only for the purpose of responding to your enquiry, administering the Scheme and meeting the applicable legal and/or regulatory obligations.

Website analytics and Cookies

The following information is collected using the lawful basis of legitimate interest where our legitimate interest is to help us understand how the website is used and identify opportunities to improve the user experience, the website uses analytics and measurement tools including:

  • Google Analytics
  • Google Search Console
  • Google Tag Manager

These tools collect limited technical information, including:

  • Pages viewed and navigation patterns
  • Device and browser information
  • Technical performance data
  • General location information derived from IP addresses
  • Website usage statistics

This information is used solely to:

  • Monitor website performance and reliability
  • Improve website content and functionality
  • Identify and resolve technical issues
  • Understand how visitors engage with the website

Analytics data is not used to identify individual members and is not used for advertising, behavioural profiling or remarketing purposes.

Third-Party websites

This website may contain links to external websites and services.

These links are provided for convenience and information only.

Neither the Trustees nor Spence are responsible for the content, availability, security or privacy practices of third-party websites. Users should review the privacy notices and terms of any external websites they choose to access.

Your rights

Spence will fully respect your rights under the Data Protection Legislation including:

  • You have the right to access and receive a copy of your personal data and other supplementary information.
    • This is known as a Subject Access Request (SAR). If you make a SAR then we will make a reasonable and proportionate search and respond within one month. We may ask you to clarify the personal information you want, for example if they will enable us to provide and effective response.
  • You have the right to have inaccurate personal data corrected, or completed if it is incomplete
  • In some circumstances, you have the right to have personal data erased, for example if holding your personal data is no longer necessary for the purpose which it was collected or you wish to withdraw consent you have previously given.
  • You have the right to ask for your personal data to be restricted or suppressed
    • This request is likely to be refused where we have a legitimate interest in processing your data, for example the timely and accurate payment of current of future pension benefits.
  • You have the right to obtain and reuse your personal data.
  • In some circumstances, you have the right to object to your personal data being processed, for example if you wish to opt out of direct marketing or you have a specific reason which is not overridden by our legitimate reasons for processing your personal data.

Requests relating to personal information can be submitted using the contact details provided above.

Complaints

Complaints relating to breaches of the Data Protection Legislation and/or complaints that an individual’s personal data is not being processed in line with the Data Protection Principles will be managed and processed by Spence’s Chief Operating Officer.

All complaints of dissatisfaction will also be processed in accordance with Group’s Complaints Process and should be sent to the Chief Operating Officer at:

Spence & Partners, Linen Loft, 27-37 Adelaide Street, Belfast, BT2 8FE.

Without prejudice to any administrative or judicial remedy, you have the right to lodge a complaint with the supervisory authority, the Information Commissioner’s Office (ICO), if you consider that the processing of your personal data infringes the principles of the Data Protection Legislation.

Their address is as follows:

Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF

Changes to this Privacy Notice

This Privacy Notice may be updated from time to time to reflect changes in legal, regulatory or operational requirements.

Any updates will be published on this pages and will take effect from the date they are posted.